The team offers a wide range of support including, counselling, CBT therapy, workshops and one off duty appointments.  There are also different pathways available depending on your needs, these include the mental health pathway and Psychological Therapies pathway. You can find out more about each pathway on the Wellbeing web pages.  The teams are offering most of the services online or by telephone but you can request a face to face meeting if that is best for you.

You can self-refer, or I can help you access the support available. Initially you will have to participate in a telephone referral appointment for the team to identify what support they may be able to offer.  In addition to 1-2-1 support there is a wide range of self help resources which can be found on the Wellbeing web pages which I encourage you to look at, there will also be a range of workshops coming online soon.

Wellbeing Services Exeter

‌Wellbeing Services: Your Education Welfare Team

If you have a question for the Education Welfare Team, you can now use our instant chat service. The chat is live from 12.30pm – 2.00pm every weekday, and we can help you with any questions you may have about managing your health alongside your studies. To access the chat, go to our web page at https://www.exeter.ac.uk/students/wellbeing/studentwelfare.

Part of the wider Wellbeing team, the AccessAbility team is here to support students with a disability, or long-term health condition including specific learning difficulties and Autism spectrum conditions. 

The team will also help with applying for Disabled Students Allowance, ILP’s etc. You can book an appointment by telephoning or emailing the team. More details of the support that they offer can be found on the AccessAbility web pages.

For PGR specific information about AccessAbility support please see the PGR Wellbeing Webpage.

There is a multi-faith chaplaincy team at the University from a wide variety of faith backgrounds. The team provide a safe space to talk and offer discreet and confidential listening service. They also provide many faith activities.

Chapliancy Website

Chapliancy Facebook Page

Chapliancy email address: chaplaincy@exeter.ac.uk

The Students Advice Unit offer free, independent and confidential advice service for University of Exeter students. Our trained advisers specialise in University processes – supporting students to understand how the University works and to exercise their rights within this environment. Our advisers are accredited by the National Association of Student Money Advisers (NASMA), or they are working towards that accreditation. We are also members of Advice UK, the largest independent network of advice services within the UK.

HOW WE HELP STUDENTS

They are happy to support students on any matter where they require advice. This can be by providing information and advice, and sometimes detailed casework support. On other occasions, the advice unit helps students to access specialist services or information relevant to their circumstances. 

Our key areas of expertise include:

• Academic matters such as appeals, academic misconduct processes, disciplinary processes; other University of Exeter regulatory processes; and other situations where students may be in conflict with the University;
• Complaints processes and alternative dispute resolution on any matter relating to students’ experience at the University of Exeter;
• Housing and accommodation matters such as tenancy deposit schemes, disputes with landlords or lettings agents, and homelessness;
• Finance matters including tuition fees, Student Finance eligibility, University bursaries and scholarships, and support for students in financial hardship;
• Welfare support, helping students to access the information and services they need to stay safe and manage their physical and mental health and wellbeing.

Areas where the advice unit are unable to provide advice and will signpost students include:

• Complaints about the Students' Guild;
• Counselling support and other wellbeing support which is best provided by qualified practitioners;
• Immigration advice and support;
• Legal matters or requests for legal advice

Students wishing to access the advice unit service can email advice@exeterguild.com. The advice unit aims to respond to all emails within five working days and, wherever possible, will respond more quickly than this. Many students will receive their advice by email; however they can also offer telephone and video calls where this would be helpful to students.

The FXPlus Student Support team can support, advise and point you in the right direction with all sorts of issues such as general student life, academic issues, living in the community, personal relationships, general worries, as well as psychological or emotional concerns and mental health difficulties. Full details of the services available can be found on their website.

To get in touch, please email studentservices@fxplus.ac.uk or call us on 01326 370460.

If your concerns need more immediate attention, go to: Need Help Now.

The Accessibility Team advises and support students with disabilities, health conditions and specific learning differences. The team are able to give advice on applying for Disabled Students Allowance (DSA), which can provide you with funding to overcome practical barriers to learning. Examples could include Support Workers, Study Skills Tutors, specialist equipment or software. The Accessibility Advisers can work with you in a confidential environment to discuss your needs.

To arrange an appointment, contact us at accessibility@fxplus.ac.uk.

The chaplaincy team provides pastoral and spiritual care for students and staff of all faiths and none. We know that life is full of beginnings and endings, sad times and happy times, joys and challenges and that sometimes we need company and conversation. Naturally, we are always happy to talk about religion, faith and spirituality but in the context of pastoral care we would only do that at your request.

For further information, you can send an email to chaplaincy@fxplus.ac.uk or call 01326 370744.

The SU provides a variety of free, confidential, impartial advice and guidance to all University of Exeter Cornwall Campus students. The advice encompasses a range of legal and University-related issues including:

• Welfare- including academic issues, budgeting advice, hardship funds, alcohol, drugs, sexual health, mental health and more
• Mental Health- including information on how to look after your mental health.
• Money matters- including grant/loan entitlement, bursaries, hardship funds, emergency loans, budgeting and more
• Financial Hardship- this is one of the biggest difficulties facing students. Here you can find information on bursaries, national funding pots and small things that can make a big difference.
• Academic issues- including academic appeals, complaints, disciplinary issues, fitness to study, extenuating circumstances and more
• Housing issues- including information about your rights and responsibilities as tenants
• Employment- including information about income tax and national insurance
• Consumer rights- including help if you're treated unfairly or when things go wrong when buying goods and services, including enrolling with your university.
• Disability- including information on how to navigate university whilst also navigating disability can present unique challenges. We have many different supports in place to help you, if needed.

Email the Advice Service with your enquiry or to request an appointment: advice@thesu.org.uk